PlanBeyond review

Excellent — 5 of 5 on this rubric’s scale, from Poor (1) to Excellent (5). This dimension carries 20% of the total score.

Benchmark — across the 13 other agencies evaluated in this discipline, this dimension runs Excellent 8 · Strong 3 · Adequate 2. The typical agency here scores Excellent, and none scores higher than this one.

What this dimension measures: Question-method fit, hypotheses, instruments, bias controls, analysis plan, limitations, and reproducibility are explicit.

Scores low — Defensible design scores 4-5; a survey template and charts score 1-2.

What we found — Reviews document survey strategy, interview guides, pre/post designs, sample planning, and unbiased analysis.

Evidence: verified — checked against a named source you can open; the links under Sources below are where to check it yourself.

Excellent — 5 of 5 on this rubric’s scale, from Poor (1) to Excellent (5). This dimension carries 17% of the total score.

Benchmark — across the 13 other agencies evaluated in this discipline, this dimension runs Excellent 4 · Strong 6 · Adequate 1 · Poor 2. The typical agency here scores Strong, and none scores higher than this one.

Scores high — Transparent recruitment, screening, incidence, sample size, panel/source, fraud checks, incentives, and representativeness score 4-5.

Scores low — Opaque panels, bots, convenience samples, or unverifiable synthetic respondents score 1.

What we found — Cases describe niche recruiting, qualification, third-party recruiter management, and promised sample completion. That is the high band above, which is why it scored Excellent.

Evidence: verified — checked against a named source you can open; the links under Sources below are where to check it yourself.

Excellent — 5 of 5 on this rubric’s scale, from Poor (1) to Excellent (5). This dimension carries 13% of the total score.

Benchmark — across the 13 other agencies evaluated in this discipline, this dimension runs Excellent 9 · Strong 2 · Adequate 2. The typical agency here scores Excellent, and none scores higher than this one.

What this dimension measures: Can select and execute interviews, ethnography, focus groups, diary studies, surveys, conjoint, segmentation, pricing, or experiments appropriately.

Scores high — Method breadth with specialists scores 4-5.

What we found — Surveys, interviews, focus groups, market analysis, and mixed-method programs are evidenced.

Evidence: verified — checked against a named source you can open; the links under Sources below are where to check it yourself.

Excellent — 5 of 5 on this rubric’s scale, from Poor (1) to Excellent (5). This dimension carries 16% of the total score.

Benchmark — across the 13 other agencies evaluated in this discipline, this dimension runs Excellent 9 · Strong 1 · Adequate 3. The typical agency here scores Excellent, and none scores higher than this one.

What this dimension measures: Moves from evidence to clear decisions, segments, opportunities, product/brand implications, and prioritized actions without overstating certainty.

Scores low — Decision impact scores 4-5; data dumps score 1-2.

What we found — Clients repeatedly cite clear, actionable recommendations and strategic thought partnership.

Evidence: verified — checked against a named source you can open; the links under Sources below are where to check it yourself.

Excellent — 5 of 5 on this rubric’s scale, from Poor (1) to Excellent (5). This dimension carries 12% of the total score.

Benchmark — across the 13 other agencies evaluated in this discipline, this dimension runs Excellent 4 · Strong 6 · Adequate 1 · Weak 2. The typical agency here scores Strong, and none scores higher than this one.

Scores high — Named clients, independent reviews, and examples where research changed a launch, product, positioning, pricing, or investment decision score 4-5.

Scores low — Testimonials without method or impact score 1-2.

What we found — Twenty-eight reviews tie research to campaign, product, and market decisions. That is the high band above, which is why it scored Excellent.

Evidence: verified — checked against a named source you can open; the links under Sources below are where to check it yourself.

Strong — 4 of 5 on this rubric’s scale, from Poor (1) to Excellent (5). This dimension carries 8% of the total score.

Benchmark — across the 13 other agencies evaluated in this discipline, this dimension runs Excellent 1 · Strong 7 · Adequate 3 · Weak 1 · Poor 1. The typical agency here scores Strong, and 1 of them score higher than this one.

What this dimension measures: Consent, PII handling, recording/transcript security, respondent rights, retention, regulated populations, and any synthetic/AI use are explicit.

Scores low — Strong governance scores 4-5; silence scores 1-2.

What we found — Professional rigor is clear, but a public AI and privacy methodology was not deeply reviewed.

Evidence: unknown

Excellent — 5 of 5 on this rubric’s scale, from Poor (1) to Excellent (5). This dimension carries 8% of the total score.

Benchmark — across the 13 other agencies evaluated in this discipline, this dimension runs Excellent 10 · Strong 3. The typical agency here scores Excellent, and none scores higher than this one.

Scores high — Experience recruiting and interpreting the buyer's actual audience, geography, language, and category scores 4-5.

Scores low — Generic consumer panels for niche B2B or clinical audiences score 1-2.

What we found — Cases span B2B technology, education, utilities, apparel, legal, and Southeast Asia. That is the high band above, which is why it scored Excellent.

B2B — business-to-business: selling to companies rather than consumers — longer deals, more decision-makers.

Evidence: verified — checked against a named source you can open; the links under Sources below are where to check it yourself.

Excellent — 5 of 5 on this rubric’s scale, from Poor (1) to Excellent (5). This dimension carries 6% of the total score.

Benchmark — across the 13 other agencies evaluated in this discipline, this dimension runs Excellent 1 · Strong 2 · Adequate 6 · Weak 4. The typical agency here scores Adequate, and none scores higher than this one.

Scores high — Transparent scope, sample assumptions, pass-through costs, timeline, change control, raw-data access, recordings, instruments, and IP ownership score 4-5.

Scores low — Hidden panel markups or no raw-data access score 1-2.

What we found — Packages publish sample size, question count, outputs, raw data, price, and three-week delivery. That is the high band above, which is why it scored Excellent.

On the record — “Clutch lists 28 reviews and published packages from $8,500 with defined samples, question counts, final reports, raw data, and three-week delivery.” clutch.co ↗

Evidence: verified — checked against a named source you can open; the links under Sources below are where to check it yourself.