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Ordinary Folk review

CONDITIONAL for Video Production

Worth a conversation about Video Production once the caveats below are settled.

A 10-person Vancouver animation-only studio (founded 2019) with a current, first-rate portfolio for Google, Webflow, Twilio and TED, but no published pricing, timelines, rights terms, or independent reviews.

No published price we can link to. We do not estimate one — ask on the call, and see the pricing-transparency line in the scores below.

Score 3.05/5Confidence: lowLast evaluated 2026-08-26Website

How it scored

Every dimension is scored against this discipline’s published rubric. Open one to see the claim it was scored on, what the rubric measures there and how much it weighs, and where the evidence came from.

Craft and portfolio evidenceExcellent

50-project portfolio read first-hand with named, demanding clients: Google (5+ projects incl. the 2024 Gemini launch animation and a 2025 Google Doodle), Webflow, Twilio, TED, CNN, SAP, Volvo, The Trade Desk, Procreate, BibleProject. Project pages carry full credits, years, and process styleframes; the two most recent Google pieces are dated 2024 and 2025, so the body of work is current. Client identities are publicly checkable (a Google Doodle is a public artifact) but the pages themselves are self-published.

What this dimension measures: The primary reason to hire a production agency. Look for a body of work that is current, attributable and recognisable, with named clients whose brands carry real standards. Distinctive, consistently high-quality output for demanding clients scores 4-5. Competent, generic output scores 3. A portfolio dominated by work more than two years old scores 2 — the team that made it has usually moved on. Where reviewers independently credit narrative or storytelling ability rather than just delivery, weight that: turning a complex proposition into something clear is the hard part of this job. Counts for 25% of the weighted score.

Evidence: partly checkable — corroborated in part against the sources below; the remainder rests on the agency’s own account.

Scope and pricing transparencyWeak

No pricing, ranges, or packages anywhere on the site - bespoke-only quoting with no public anchor. Partial credit for scope clarity: the studio is plainly animation/motion-only and the contact page names the project types it takes (animated explainer, brand manifesto, product launch, event opener, logo animation), routed to a named Executive Producer.

What this dimension measures: Published prices, published ranges by video type, or fixed productized packages score 4-5, and an all-inclusive fee that covers script, music, narration and revisions scores at the top of that band because the quoted number is then the real number. Ranges given only on request score 2-3. Bespoke-only quoting with no public anchor scores 1-2. Score scope clarity alongside price: a vendor that states plainly what it does NOT do — no shoots, no strategy, animation only — is more useful than one implying it does everything, and should not be penalised for the boundary itself. Counts for 20% of the weighted score.

Evidence: inferred — our reading of indirect evidence, not a documented fact.

Stronger here: Epipheo scores Excellent on the same dimension.

Process and project managementAdequate

A dedicated process page describes four phases (Message, Design, Animation, Audio) with scripts, sketches and storyboards shared collaboratively - but it is philosophy, not logistics: no named collaboration tooling, no defined approval gates, no revision policy, and no independent reviewer commentary on delivery exists to corroborate it.

What this dimension measures: Video projects fail on coordination far more often than on craft. Look for a described process, named collaboration tooling, defined approval gates, and independent reports of on-time delivery. Reviewers consistently citing clear communication and structured workflow score 4-5. No described process and no reviewer commentary scores 2-3. A vendor whose reviews mention schedule slippage or unresponsive periods scores 1-2 on verified evidence. Counts for 15% of the weighted score.

Evidence: vendor stated — the agency’s own claim, recorded as theirs rather than ours.

Format and production rangeAdequate

Wide range within animation - 2D, 3D, cel, character animation and motion graphics, confirmed across the portfolio (2D Gemini piece, 3D work, hand-drawn Doodle) - but animation only. No live-action capability is offered anywhere on the site, so briefs needing people on camera cannot be served. A real ceiling, not a defect.

What this dimension measures: What the agency can actually produce: live action, animation (2D/3D), motion graphics, studio versus location, and the format and aspect-ratio coverage needed for where the video will run. Both live action and animation, across multiple formats, scores 4-5. A single modality scores 2-3 — not a defect, but a real ceiling that the buyer must match against the brief. Animation-only vendors in particular cannot serve briefs that need people on camera, and that should be stated in the verdict rather than discovered later. Counts for 15% of the weighted score.

Evidence: verified — checked against a named source you can open; the links under Sources below are where to check it yourself.

Rights, ownership and licensingWeak

Complete silence. Nothing on who owns finals, project files, or how long music licenses run - notable because custom music/SFX partners (Actual Magic, Ambrose Yu) are credited on projects, so music licensing terms exist and are undisclosed. Raise before contracting.

What this dimension measures: Who owns the final file, the raw footage and the project files, and for how long the music, stock and talent licences run. This is where video differs most sharply from design: a licence that expires, or talent usage limited by term and territory, can make a video unusable in year two. Explicit ownership transfer with stated licence terms scores 4-5. Finals-only delivery scores 2. Silence scores 2 and should be raised before contracting, since retrospective clearance is expensive. Counts for 10% of the weighted score.

Evidence: inferred — our reading of indirect evidence, not a documented fact.

Stronger here: Epipheo scores Strong on the same dimension.

Turnaround and schedulingWeak

No stated timelines from brief to delivery and no booking-lead-time information anywhere on the site. Project pages show durations of finished films (0:48-1:14) but never production length.

What this dimension measures: Stated timelines from brief to delivery, and how far out the agency books. Fixed, published timelines score 4-5. Multi-month cycles are normal for high-end work and score 2-3 — score the honesty of the estimate rather than the length, since a realistic twelve weeks beats an optimistic four. Undisclosed scheduling scores 2. Counts for 10% of the weighted score.

Evidence: inferred — our reading of indirect evidence, not a documented fact.

Stronger here: Epipheo scores Excellent on the same dimension.

References and review baseWeak

No Clutch, G2, Google, or Trustpilot review page could be located via search; none readable first-hand, so no numbers are cited. Consistent with a referral-driven high-end studio, and the rubric weights this low, but a buyer has zero independent client testimony.

What this dimension measures: Volume and recency of independent, verified reviews. A substantial base on a verification-requiring platform scores 4-5; a handful of reviews scores 2-3; none located scores 2. Low weight deliberately — in this category a portfolio is more informative than a review count, and several excellent production shops have almost no review footprint because their work arrives by referral. Counts for 5% of the weighted score.

Evidence: inferred — our reading of indirect evidence, not a documented fact.

Stronger here: Vidico scores Excellent on the same dimension.

Verdict

Ordinary Folk is a Vancouver motion design and animation studio, founded in 2019, running about 10 people across six countries. The portfolio is the strongest evidence on the site and it is genuinely strong: roughly 50 attributable projects read first-hand, including the 2024 Google Gemini launch animation, a 2025 Google Doodle for Hispanic Heritage Month, and named work for Webflow, Twilio, TED, CNN, SAP, Volvo, The Trade Desk, Procreate and BibleProject. Project pages carry full crew credits, years, and process styleframes, and the most recent Google work is from 2024-2025, so this is a current team, not a stale showreel.

The operational side of the site publishes almost nothing a buyer needs to plan a commission. There is no pricing of any kind - no ranges, no packages, no minimums - and no stated timelines or booking lead times.

The process page describes four phases (Message, Design, Animation, Audio) in earnest, philosophical terms but names no collaboration tooling, approval gates, or revision policy. Rights are entirely unaddressed: nothing on ownership of finals or project files, and although custom composers are credited on projects, music license terms are never disclosed - the single most expensive thing to discover retroactively in video.

Scope, at least, is honest. This is an animation-only shop - 2D, 3D, cel, character, motion graphics - and it does not pretend otherwise; the contact page names the project types it takes (explainers, brand manifestos, product launches, event openers, logo animations) and routes new business to a named Executive Producer.

A brief that needs live action or people on camera cannot be served here. No independent review base exists on Clutch, G2, or Google, which fits a referral-driven studio at this level but means every claim about working with them, other than the visible output, rests on their own site.

What a buyer still cannot answer: what a project costs even to an order of magnitude, how long one takes, how far out the studio books, who owns the finished file and source files, how long the custom music license runs, and how revisions are handled. All of it must be established in the first conversation.

What you can do next

Koolav can make the introduction and handle the back-and-forth, or you can go straight to the agency.

Visit their website

This agency has not published a paid trial. What a paid trial is.

What we verified

Each claim below was checked against a named source, last on 2026-08-26. Follow any of them and check for yourself — that is the point of publishing them.

No independent reviews found

No independent review base located. Searches for Clutch, G2, Google, and Trustpilot profiles returned none that could be read first-hand, so no ratings or counts are cited. Third-party coverage that does exist (School of Motion podcast features, design-press writeups of the Gemini work) is editorial, not verified client review.

Not finding one is not a mark against the agency and does not move the score. It does mean there is no third-party record to set against ours — so this verdict rests on the rubric and the sources above, and nothing else.

What we could not verify

Sources

Others we evaluated in Video Production

Same rubric, same evaluator, same date range — so these are directly comparable to the verdict above.

See all 62 Video Production agencies we evaluated →

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