The Social Shepherd review

Award-winning UK/US social-first agency (Best Large Social Media Agency 2023-24, Agency of the Year 2025) with solid pricing bands, but only average customer Trustpilot reviews and low employee sentiment (Glassdoor 2.4) that raise delivery-consistency questions.

Pricing: $2,000–$10,000 per month Reported — not published by the agency
Pricing: content production $2-10k/mo, paid social management $2-8k/mo. source ↗

Verdict

The Social Shepherd (founded 2018, UK + US) is a social-first agency with real industry recognition, Best Large Social Media Agency two years running and UK Social Media Agency of the Year 2025, plus reasonable, transparent pricing bands (content production $2-10k/mo, paid social $2-8k/mo). The tension the rubric surfaces: award recognition sits alongside only average customer reviews on Trustpilot and notably low employee sentiment (Glassdoor 2.4/5), which can signal delivery churn or inconsistency (and note scammers have impersonated the brand, so verify you're dealing with the real agency). A credible, awarded social shop; reference-check recent client results and the team you'd get before committing.

What we verified

Each claim below was checked against a named source, last on 2026-07-19. Follow any of them and check for yourself — that is the point of publishing them.

• The Social Shepherd won Best Large Social Media Agency (2023, 2024) and UK Social Media Agency of the Year 2025. thesocialshepherd.com ↗
• Customer reviews are only average on Trustpilot and employee rating is 2.4/5 on Glassdoor; scammers have impersonated the brand. uk.trustpilot.com ↗
• Pricing: content production $2-10k/mo, paid social management $2-8k/mo. ainfluencer.com ↗

What other platforms say

Trustpilot average · Glassdoor 2.4 · Awards multiple

Awarded, capable social-first agency with transparent pricing, but average customer reviews and low employee sentiment temper it.

These are other platforms' numbers, not ours. We report them because they are part of the picture, and we do not average them into our score — our score comes from the published rubric above.

Red flags

• Only average customer Trustpilot reviews
• Low employee sentiment (Glassdoor 2.4)
• Brand impersonation scams (verify you have the real agency)

How it scored

What we could not verify

• Recent client-result consistency
• Whether low employee sentiment affects delivery

Sources

• https://thesocialshepherd.com
• https://uk.trustpilot.com/review/thesocialshepherd.com
• https://ainfluencer.com/socialshepherd/

This agency has not published a paid trial. What a paid trial is.

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